Monday, March 28, 2011

Shoes and customer service

Most of the time when I find shoes that fit me well I buy two pairs.
But even then there comes a time that new shoes need to be bought and that time was a few weeks ago.

Finally I found a nice pair with perfect fit, but it was white.

That's not the best colour to wear here, so I looked if black was an option too.

To my delight it was, so I looked for my size and couldn't find it.

The assistant said she would order a black pair in my size and she would call me when it had arrived.

After a week I still had no call, so I called them.
I was kindly informed that it would take two to three weeks before they could say something and even then it might be that the shoes wouldn't be available.

So now I'm waiting... and waiting....
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